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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cristian Sampson

Cristian Sampson

August 27, 2024

5  out of  5
rating by Cristian Sampson
"Very helpful and prompt at answering the phone,I called during work thinking I would be on hold but I had an immediate answer from Ms Connie and she was very helpful"
We responded:
"Thank you, Cristian, for your kind words! We're delighted to hear that Connie provided prompt and helpful service. Your satisfaction is our priority, and we appreciate your feedback."
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Alicia Zervigon

August 26, 2024

5  out of  5
rating by Alicia Zervigon
"Tonia was great to work with today. I don’t think I’ve ever had someone on the phone who has been more helpful. She eased my fears and found a solution that I can deal with. I don’t know what I would have done without her"
We responded:
"Thank you, Alicia, for your kind words about Tonia. We're thrilled to hear she was able to assist you effectively and provide peace of mind. Your satisfaction is our priority, and we appreciate your feedback!"
Profile photo of Jaynai Marsh

Jaynai Marsh

August 23, 2024

5  out of  5
rating by Jaynai Marsh
"Don was so helpful and knowledgeable on picking out the best coverage that works for me. I appreciated our conversation and how he made sure to get all the discounts that I qualified for."
We responded:
"Thank you, Jaynai! We're thrilled to hear that Don was able to assist you in finding the best coverage and discounts. Your satisfaction is our priority, and we appreciate your kind words."
Profile photo of Theresa Shaw (Terry)

Theresa Shaw (Terry)

August 19, 2024

5  out of  5
rating by Theresa Shaw (Terry)
"I had the pleasure of working with Tonia today and she was absolutely delightful. My sister is actually the State Farm customer and she had made an error in payment to State Farm and Citizens. She actually reversed payment between the two companies and it was imperative that this issue be resolved. My sister ( the client) is currently hospitalized and was in no condition to rectify the problem. Tonia was so attentive, professional and kind. She immediately recognized the complexity of the situation and advised me of the steps that needed to be taken. This included issuing a payment reversal/ refund and then accepting a new payment in a new amount. This was not a simple phone call and involved two different companies. This problem was a significant one and Tonia handled it like The true professional she is. Her care and concern for my sister in the hospital Was recognized immediately. Tonia was calming and so knowledgeable. She was able to explain to me in a clear, concise manner how I could most easily rectify the situation. Tonia's positive, sincere, professional attitude and manner need to be recognized. This wonderful human being needs to be recognized for her work ethic and attention to detail. Tonia and her actions reflect on State Farm in a most positive way. She is an asset to your company. Wonderful experience!"
We responded:
"Thank you, Theresa, for your kind words about Tonia. We're thrilled to hear she provided such exceptional service during a challenging time. Your feedback is greatly appreciated and will be shared with her. Best wishes to your sister for a speedy recovery."
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Stephanie Villier

August 12, 2024

5  out of  5
rating by Stephanie Villier
"Connie was very nice and helpfully"
We responded:
"Thank you for your kind words! We're delighted to hear that Connie provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback."
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Charlie English

August 9, 2024

4  out of  5
rating by Charlie English
"Informative, helpful, and doesn't talk to you in a condescending manner."
We responded:
"Thank you, Charlie, for your positive feedback. We're glad to hear you found our service informative and helpful. We strive to communicate clearly and respectfully with all our clients."
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Misty Parria

August 6, 2024

5  out of  5
rating by Misty Parria
"Very helpful!!!"
We responded:
"Thank you, Misty! We're thrilled to hear you found our service very helpful. Your satisfaction is our top priority, and we appreciate your kind words."
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Latouisha Thompson

July 31, 2024

5  out of  5
rating by Latouisha Thompson
"Ms. Connie was very helpful and considerate of my needs great personality 😊"
We responded:
"Thank you! We're thrilled to hear that Connie provided such helpful and considerate service. Your kind words and positive feedback mean a lot to us."
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Lakisha Damond

July 31, 2024

5  out of  5
rating by Lakisha Damond
"Hey Connie, you deserve five stars because you answer all my questions today. Thanks so much."
We responded:
"Thank you, Lakisha! We're thrilled to hear that Connie was able to assist you so effectively. Your kind words and five-star rating mean a lot to us."
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janice fields

July 29, 2024

5  out of  5
rating by janice fields
"Connie was very professional and was able to provide me with the necessary business I came to take care of."
We responded:
"Thank you, Janice, for your kind words! We're thrilled to hear that Connie provided you with the professional service you needed. We appreciate your feedback and look forward to assisting you again in the future."
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antwane Williams

July 9, 2024

5  out of  5
rating by antwane Williams
"The people at State Farm was helpful they decreased my insurance policy so I can pay less on my truck insurance policy...Thank you Ms.Tonia for being a wonderful State Farm agent...& thank you Jonathan Stewart office in Harvey I greatly appreciate it."
We responded:
"Thank you for taking the time to leave us a review!"
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Carolyn

June 27, 2024

5  out of  5
rating by Carolyn
"A wonderful experience. Courteous, thoughtful, respectful and professional employees. The receptionist (Connie) was polite and friendly. Mr. Don P. Wilson was extremely patient, knowledgeable, and very thorough in explaining every detail about my policy/car insurance and switching from Progressive to State Farm. Mr. Wilson was kind enough to asked if I needed any home owner or rental insurance that he could assist me with now or in the future. I am definitely rating my experience with State Farm in Harvey, Louisiana a 5 out of 5 stars."
We responded:
"Thank you for sharing your positive experience, Carolyn! We are thrilled to hear that Don and Connie provided exceptional service. We appreciate your kind words and look forward to assisting you with any insurance needs in the future."
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carolyn brown

June 11, 2024

5  out of  5
rating by carolyn brown
"my representative at the phone is Tonia. She was very understanding in like to help me with my problem. Thank you for having a good experience representative. Sincerely Carolyn Brown again my agent name is Tonia."
We responded:
"Thank you for sharing your positive experience with Tonia! We're glad she could assist you effectively. We appreciate your feedback and look forward to continuing to provide excellent service."
Profile photo of Richard Lampton

Richard Lampton

June 5, 2024

5  out of  5
rating by Richard Lampton
"State Farm Johnathan Stewart office is amazing very helpful the atmosphere here lovely greeted with smiles and kindness . (Don) was very patient and friendly with my concerns and questions"
We responded:
"Thank you for your kind words, Richard! We are thrilled to hear about your positive experience with Don at our office. We strive to provide excellent service with a smile. Thank you for choosing our agency."
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Denise Hollis

May 29, 2024

5  out of  5
rating by Denise Hollis
"I spoke with Tonia concerning towing and she was very knowledgeable and helpful.She was also very personable I felt like I was talking to one of my friends. Thanks Tonia,"
We responded:
"Thank you for sharing your positive experience with Tonia! We are glad to hear that she provided you with knowledgeable and personable service. We appreciate your feedback and look forward to assisting you in the future."
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Mel

May 22, 2024

5  out of  5
rating by Mel
"Great customer service! I’m very pleased with my new agent Don! He was courteous, and went above to help find me the best quote! I would recommend him and his agency to anyone needing vehicle insurance and any other of their many products they have to offer! Great Quality Service! MB, Lafayette, LA!"
We responded:
"Thank you for sharing your positive experience with Don! We are thrilled to hear that he provided you with great customer service and helped find the best quote for your auto insurance. We appreciate your recommendation!"
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LaTasha Patton

May 15, 2024

5  out of  5
rating by LaTasha Patton
"Tonya was polite and answered all my questions. Very professional and easy to talk to."
We responded:
"Thank you for your kind words! We're glad to hear that Tonya provided you with excellent service."
Profile photo of Yasser Elnabarawy

Yasser Elnabarawy

May 15, 2024

5  out of  5
rating by Yasser Elnabarawy
"He has a very good assistant Rasheka Kenny"
We responded:
"Thank you for recognizing Rasheka's excellent service! We are dedicated to providing top-notch assistance to all our clients. Your feedback is greatly appreciated."
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kim laque

May 10, 2024

5  out of  5
rating by kim laque
"Jonathan was very professional and made getting a new policy a breeze."
We responded:
"Thank you for your kind words, Kim! We strive to make the insurance process as easy as possible for our clients. We appreciate your feedback and look forward to assisting you in the future."
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Sherrell Harris

May 9, 2024

5  out of  5
rating by Sherrell Harris
"Ms Tonia spoke very clear, professional, timely and was able to handle my business with no problems. 😊 She also promoted your life insurance."
Profile photo of Les Patin

Les Patin

May 7, 2024

5  out of  5
rating by Les Patin
"Quick, helpful and convenient service!"
We responded:
"Thank you for your kind words, Les! We're delighted to hear that you found our service quick, helpful, and convenient. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Valencia Gray

Valencia Gray

May 3, 2024

5  out of  5
rating by Valencia Gray
"Don was so helpful and was able to help me save over $100 on car insurance. He took his time and made sure to try to meet our needs."
We responded:
"Thank you for sharing your positive experience with Don! We're thrilled to hear he was able to help you save on your car insurance while providing excellent service. We appreciate your feedback!"
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Sonya Scieneaux

April 29, 2024

5  out of  5
rating by Sonya Scieneaux
"Great customer service"
We responded:
"Thank you for the great review!"
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Virgin Cunningan

April 6, 2024

5  out of  5
rating by Virgin Cunningan
"Ms. Tonia was very patient, nice and I really enjoyed talking to her. Ms. Tonia was very professional in her position. Thank you so very much Ms. Tonia. 😊 Ms. Tonia is very friendly, knowledgeable, and always goes the extra mile. Highly recommend! Amazing customer service every time I talk to Ms. Tonia."
We responded:
"Thank you, for the wonderful review. We strive to provide great customer service. "
Profile photo of Latess Jenkins

Latess Jenkins

March 28, 2024

5  out of  5
rating by Latess Jenkins
"Today I spoke with Ms Tonia with some concerns about my coverage, she was more than helpful and also showed concern as if my policy was her policy,I really appreciate customer service like that. Ms Tonia for the win😎"
We responded:
"Thank you for sharing your positive experience with Tonia! We are delighted to hear that she provided exceptional service and made you feel valued. We appreciate your feedback and your trust in our agency."